At Blue Peaks Consulting, accessible at bluepeaksconsulting.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Blue Peaks Consulting and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at admin@bluepeaksconsulting.com.
No customer information will be shared with any other party for the purpose of marketing or research. No customer information can be shared with any other party without customer permission. This includes but is not limited to employers, potential employers, staffing agencies, family members, spouses, significant others, or friends.
Free retakes are permitted only for courses where it is clearly stated that retakes are included. Retakes will be confirmed one (1) day before the start date of the class. Retakes are available for either six (6) months or twelve (12) months from the start date of your originally scheduled class date.
Cancelling a scheduled retake class on the date of the class will forfeit your ability to schedule another free retake at a later date. Free retakes do not include additional copies of provided training material. This includes but is not limited to textbooks, exam fees (if included with tuition), printed materials, digital materials, and access to exam vendor–specific websites.
If a student is not satisfied with the instructor’s teaching method, knowledge, or quality of the training environment, let us know on the first class day during business hours (before the second class) and we will issue a refund of the tuition cost (excluding the cost of training manuals and e-learning courses).
Refunds will not be given to students who do not qualify for the certification exam, miss days of the class, or cannot attend. If you take our course and cannot pass the PMP, CAPM, CISSP, CCNA, ITIL 4, or any CompTIA exam after 3 attempts, we will refund the full tuition amount excluding the cost of manuals, exam fees, or retake fees.
Exam fees are NOT included in tuition for any vendor-specific certification exam unless clearly stated elsewhere.
Cancellations made up to 7 days prior to the start of the class will receive a refund. Refunds will not be given to anyone who has taken the whole or part of the class or cancels within 6 business days of the start date. No-shows on the class date are not eligible for refunds. All refunds will incur a 15% processing fee.
Rescheduling is permitted one (1) business day prior to the class start date. Students must attend 80% or more of the total class duration to receive a Certificate of Completion.
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.